Returns & Exchanges

At WONKY COFFEE, we want you to love every brew, but since coffee is a perishable food item, we cannot accept returns on opened bags. If your order arrived damaged or you received the wrong roast, please reach out to us within 14 days of delivery for a full replacement or refund.

Return Process

• 1.
  Check Your Order

  Inspect your package immediately upon arrival to ensure all items are correct and the vacuum seals are intact.

• 2.
  Contact Support

  Email our team at support@wonkycoffee.com with your order number and photos of any damage or incorrect items.

• 3.
  Receive Authorization

  Wait for our team to review your request and issue a Return Merchandise Authorization (RMA) if a physical return is required.

• 4.
  Refund Processing

  Once your claim is approved, we will process a refund to your original payment method or ship out your replacement beans within 3-5 business days.